WHY BOOK WITH US?

  • Best Prices Guaranteed

 

  • Easy & secured payment

 

  • No hidden fee

 

  • Fast response & Support

 

  • Personal & customized

 

  • Profestional travel consultants

 

  • Fully-licensed tour operator

HUONG HAI SEALIFE CRUISE

CANCELLATION BY CUSTOMER

  • More than 30 days: 10 % of total price

  • From 16 to 30 days:20 % of total price

  • From 6 to 15 days:50 % of total price

  • Under 6 days:100% of total price

 

CANCELLATION POLICY DUE TO THE BAD WEATHER

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.

  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.

  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.

  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

 

CHILDREN PRICE & EXTRA BED

  • Free of charge for one child below the age of 5 years sharing with two adults. Limited one child per cabin only(not apply for Exclusive or Elite Cabin)

  • Children from 5 to under 12 years of age sharing a cabin with two adults on one bed are charged at 50% of adult rate, limited to one child per cabin only(not apply for Exclusive or Elite Cabin)

  • Two children below 12 years sharing a private cabin are charged at 75% of the full cabin rate. Child from 12 years must occupy a separate cabin and pay the full cabin rate(not apply for Exclusive or Elite Cabin)

 

CONTACT US

Office: No 116, Lane 76/32 An Duong str., Yen Phu, Tay Ho, Hanoi, Vietnam

Tel: +84 437 1 85 750

Mobile: +84 912 490 302

Email: inquiry@customvietnamtravel.com

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