WHY BOOK WITH US?

  • Best Prices Guaranteed

 

  • Easy & secured payment

 

  • No hidden fee

 

  • Fast response & Support

 

  • Personal & customized

 

  • Profestional travel consultants

 

  • Fully-licensed tour operator

DRAGON LEGEND CRUISE

CANCELLATION BY CUSTOMER

  • More than 15 days prior to check-in: 10% of total rates

  • From 14 to 2 days prior to check-in: 50% of total rates

  • Less than 48 hours prior to check-in: 100% of total rates

  • No-Show: 100% of total rates.

 

CANCELLATION POLICY DUE TO THE BAD WEATHER

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.

  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.

  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.

  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

 

CHILDREN PRICE & EXTRA BED

A. For sharing boat:

  • Children under 4 years old sleeping in bed with adults, if not put meals on board, be free (applies to transplant group booking & full board).

  • Child from 4 to 6 years old sharing bed with adults, if you put meals on board, counting 70 USD / child (for the program 2 days 1 night) and 130 USD / child (for 3 days 2 nights).

  • Child from 4 to 12 years old sharing bed with adults, if you put meals on board, counting 100 USD / child (for the program 2 days 1 night) and 180 USD / child (for 3 days 2 nights).

  • Children from 4 to under 12 years: sleep in separate beds: 75% of the adults.

  • Child under 12 years old sleep 01 Single Room will be charged 75% of the adult, If child sleep in Double Room will be charged 75% of the adult + 75% Single Suppliment.

B. For the Charter:

  • children aged 4 years or more in price as adults.

SHUTTLE BUS

Pick-up in between 7.40am - 8.15am (Within the Old Quarter)

 

CONTACT US

Office: No 116, Lane 76/32 An Duong str., Yen Phu, Tay Ho, Hanoi, Vietnam

Tel: +84 437 1 85 750

Mobile: +84 912 490 302

Email: inquiry@customvietnamtravel.com

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2017 by Custom Vietnam Travel Co., Ldt.